Once upon a time, you would have thought long and hard before you bought sneakers from a stranger in another country or rented out your home to one. So what made you feel it was safe, useful and okay? Trust researcher Rachel Botsman explains the process.Continue reading
Why you should listen
Rachel Botsman is an author and a visiting academic at the University of Oxford, Saïd Business School. Her work focuses on how technology is enabling trust in ways that are changing the way we live, work, bank and consume. She defined the theory of "collaborative consumption" in her first book, What's Mine Is Yours, which she co-authored with Roo Rogers. The concept was subsequently named by TIME as one of the "10 Ideas that Will Change the World" and by Thinkers50 as the 2015 Breakthrough Idea.
Named a "Young Global Leader" by the World Economic Forum, Botsman examines the growth and challenges of start-ups such as Airbnb, TaskRabbit and Uber. She is regular writer and commentator in leading international publications including the New York Times, The Wall Street Journal, Harvard Business Review, The Economist, WIRED and more. She is currently writing a new book that explores why the real disruption happening isn’t technology; it’s a profound shift in trust.
What others say
“Without buying into the shallow potential of the latest fad, be that Twitter or Facebook, Botsman takes a more intelligent long view of how technology will change the terms on which people live and work.” — Monocle
Rachel Botsman’s TED talks
More news and ideas from Rachel Botsman
This morning’s Session 4 explored the ways we connect — the pathways our money takes, our communication, our trust, even our intelligence(s). Read on: Trust in your neighbor, but maybe not in your bank. Why is it that, despite being told “don’t get into a car with a stranger” for as long as we can remember, […]Continue reading