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不要对你的咖啡师那么混蛋——以及对一线工作的其它思考
563,553 views |
亚德利安·尼格罗斯（Adriann Negreros） |
TED@BCG
• November 2023
Read transcript
变革管理专家亚德利安·尼格罗斯（Adriann Negreros）表示，所有工作，特别是一线工作，都应该是有尊严和能转化成优秀职业的工作。从灵活轮班到按时下班，他描绘出他称为《人性手册》的内容——植根于同理心，以人为本的改革理念——如果我们能将其付诸实际，它能重新定义一线工作的本质。
business
social change
work
humanity
empathy
work-life balance
equality
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