Conversational Agents: Chatbots to Humanoids
Assoc. Prof. Dr. Aida Mustapha |
TEDxAPUKL
• October 2018
The need for conversational agents rise to support natural interfaces for ambient technologies such as the autonomous car, smart homes, consumer electronics including the mobile phones, clothings and many others. Because the devices used for ambient intelligence are usually small, low power, low weight, and more importantly low cost, an embedded speech ability that is practical for implementation as constrained by system usage is highly sought after. Existing implementation of whether speech-based or text-based dialogue systems are primarily developed upon natural language processing technology such as natural language understanding, dialogue management, and natural language generation. It is often tied to a specific domain to manage the dialogue management and information database. However, rather than a rigid architecture, the driving key to future ambient application development should capitalize on the concept of agency, hence the autonomous capability.