What if you never had to fill out paperwork again? In Estonia, this is a reality: citizens conduct nearly all public services online, from starting a business to voting from their laptops, thanks to the nation's ambitious post-Soviet digital transformation known as "e-Estonia." One of the program's experts, Anna Piperal, explains the key design principles that power the country's "e-government" -- and shows why the rest of the world should follow suit to eradicate outdated bureaucracy and regain citizens' trust.

Anna Piperal: What a digital government looks like

What a digital government looks like

Estonia's digital transformation eradicates bureaucracy, making online tax filing a rewarding 3-minute task with pre-filled data.

Estonia's e-governance, using principles like 'Once Only', streamlines data usage, ensuring efficiency and citizen privacy.

Estonia safeguards digital society with blockchain, ensuring data integrity and empowering citizens with control over their data.