Making toast doesn’t sound very complicated -- until someone asks you to draw the process, step by step. Tom Wujec loves asking people and teams to draw how they make toast, because the process reveals unexpected truths about how we can solve our biggest, most complicated problems at work. Learn how to run this exercise yourself, and hear Wujec’s surprising insights from watching thousands of people draw toast.

Tom Wujec: Got a wicked problem? First, tell me how you make toast

Got a wicked problem? First, tell me how you make toast

Visualizing complex problems as nodes and links fosters clarity and collaborative solutions, revealing diverse perspectives.

The act of drawing, iterating, and collaborating transforms abstract challenges into tangible solutions, inviting wide participation.

Collaborative visualization propels organizations to tackle 'wicked problems', blending individual insights into a unified strategy.