Ideas worth spreading

Frances Frei's three pillars of leadership

The TED Interview |

The TED Interview

• November 2019

A professor at Harvard Business School and expert in work culture, Frei goes into companies like WeWork and Uber with the goal of turning toxic environments into healthy, inclusive spaces. She shares why authenticity, logic and empathy are the most vital skills an employee can have -- and how the measure of a true leader can be seen not just in their presence, but in their absence, too. (Audio Only)

A professor at Harvard Business School and expert in work culture, Frei goes into companies like WeWork and Uber with the goal of turning toxic environments into healthy, inclusive spaces. She shares why authenticity, logic and empathy are the most vital skills an employee can have -- and how the measure of a true leader can be seen not just in their presence, but in their absence, too. (Audio Only)

About the speakers

Frances Frei

Culture builder

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Frances Frei is a professor of technology and operations management at the Harvard Business School.

Chris Anderson

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After a long career in journalism and publishing, Chris Anderson became the curator of the TED Conference in 2002 and has developed it as a platform for identifying and disseminating ideas worth spreading.