Ideas worth spreading

The evolving nature of banking

18,598 views | Tan Su Shan • TED@BCG Singapore

While its base consumer transaction may have not changed at all, banking has been reconfigured over the last two decades. New technologies, more fluid interactions with consumers and emerging alternative means of payment have challenged banks to adapt and innovate. Tan Su Shan offers a look at the banking landscape and the trends shaping this vital sector.

While its base consumer transaction may have not changed at all, banking has been reconfigured over the last two decades. New technologies, more fluid interactions with consumers and emerging alternative means of payment have challenged banks to adapt and innovate. Tan Su Shan offers a look at the banking landscape and the trends shaping this vital sector.

This talk was presented at a TED Institute event given in partnership with BCG.

Read more about the TED Institute.

About the speaker

Tan Su Shan

Consumer banking expert

Tan Su Shan joined DBS in 2010 as Managing Director and was promoted to Group Head of Consumer Banking & Wealth Management. She was previously Morgan Stanley’s Head of Private Wealth Management for Southeast Asia. She has served as a Region Head for Singapore, Malaysia and Brunei for Citi Private Bank as well as the Singapore Investment Centre Head. She is a nominated member of parliament in Singapore and a founder of the Financial Women’s Association.

About TED Institute

Every year, TED works with a group of select companies and foundations to identify internal ideators, inventors, connectors, and creators. Drawing on the same rigorous regimen that has prepared speakers for the TED main stage, TED Institute works closely with each partner, overseeing curation and providing intensive one-on-one talk development to sharpen and fine tune ideas. The culmination is an event produced, recorded, and hosted by TED, generating a growing library of valuable TED Talks that can spur innovation and transform organizations.

Read more about the TED Institute

This talk was presented at a TED Institute event given in partnership with BCG.

Read more about the TED Institute.