Name: How to use experts -- and when not to
Uploaded: 2011-02-21T15:53:00Z
Duration: 18 min 1 s
Description: We make important decisions every day -- and we often rely on experts to help us decide. But, says economist Noreena Hertz, relying too much on experts can be limiting and even dangerous. She calls for us to start democratizing expertise -- to listen not only to "surgeons and CEOs, but also to shop staff."

We make important decisions every day -- and we often rely on experts to help us decide. But, says economist Noreena Hertz, relying too much on experts can be limiting and even dangerous. She calls for us to start democratizing expertise -- to listen not only to "surgeons and CEOs, but also to shop staff."

Noreena Hertz: How to use experts -- and when not to

How to use experts -- and when not to

Experts' voices can cause our decision-making brain regions to 'flat-line', leading us to accept advice without critical thought.

Surgeons' mistakes and biases in clinical trials reveal the fallibility of experts, underscoring the need for skepticism and inquiry.

Embracing dissent, challenging experts, and democratizing expertise can navigate us through complex times with eyes wide open.