Stop judging, start caring: The empathetic way to communicate
14,440 views |
Mathias Durand |
TEDxUNYP
• September 2021
Focusing on effective communication, emotional intelligence, and the psychology of persuasion, Mathias Durand introduces his three-step methodology to help people apply empathy as a powerful communication tool for better relationships, leadership, and sales.
Mathias Durand is a coach and learning leader. After many years in coaching, Mathias believes that understanding human interactions better is key to learning how to improve life and work together. He has delivered many conferences all around the world, helped to promote Peter Ludwig’s best-selling book “The End of Procrastination”, and trained companies and entrepreneurs on soft skills. He is currently helping startups apply empathy in their sales cycle.