How Small Gestures Can Bridge the Gap Between "Us" and "Them"

Cross-Cultural expert Laura Kriska shares a simple but transformative message on bridging "us" versus "them" culture gaps caused by differences in nationality, gender, race, religion and many other factors. In our increasingly diverse 21st century global communities, the ability to successfully bridge gaps is not a luxury, it is mission critical. She is the author of The Accidental Office Lady.