Championing people through technology
Jess Nichols |
TEDxYouth@Abbotsleigh
• March 2021
Jess highlights her professional journey as a researcher to explain the vital role that empathy and genuine human connection play in the constantly evolving field of technology.
Jess explains how meaningful user experiences and products rely on understanding different perspectives and specific human needs.
Through her talk, Jess provides practical strategies to achieve the goal of connecting to the human in everything we do.
Jess Nichols is an Abbotsleigh Old Girl (2006) and research leader who enables technology teams to discover actionable insights to create meaningful customer experiences. Previously leading research at Twitter, Uber, and Deloitte; she currently leads the user research team at A Cloud Guru.