As a fire chief and first responder, Jan Rader has spent her career saving lives. But when the opioid epidemic hit her town, she realized they needed to take a brand-new approach to life-saving. In this powerful, hopeful talk, Rader shows what it's like on the front lines of this crisis -- and how her community is taking an unusual new approach to treating substance-abuse disorder that starts with listening.

Jan Rader: In the opioid crisis, here's what it takes to save a life

In the opioid crisis, here's what it takes to save a life

In Huntington, WV, a unique approach to the opioid crisis involves listening and care, leading to a 40% drop in overdoses.

A Quick Response Team in Huntington reaches out to overdose survivors within 72 hours, offering support and treatment options.

First responders' self-care program in Huntington tackles compassion fatigue, with initiatives like yoga and cooking classes.

Watch Jan Rader on "Ideas That Matter," a partnership with *CBS This Morning*

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