How to deliver care centered on the patients
Iris Roussel |
• November 2017
After personally experiencing the harshness of a hospital environment, Iris Roussel set out on the path to changing the mindset of healthcare facilities. “In a world where chronic diseases increase and society suffers from healthcare funding, we can use innovative processes focused on users; to help design a care pathway centered on the patient.” In her passionate talk, Roussel explains how one can develop and adapt an empathic and collaborative approached deemed “design thinking” to help hospitals and companies deliver a care centered on patients.