Hilary Cottam

Social services are broken. How we can fix them

687,425 views • 16:55
Subtitles in 20 languages
Up next
Details
Discussion
Details About the talk

When a family falls into crisis — and it sometimes happens, thanks to unemployment, drugs, bad relationships and bad luck — the social services system is supposed to step in and help them get back on track. As Hilary Cottam shows, in the UK a typical family in crisis can be eligible for services from more than 70 different agencies, but it's unlikely that any one of them can really make a difference. Cottam, a social entrepreneur herself, asks us to think about the ways we solve deep and complex social problems. How can we build supportive, enthusiastic relationships between those in need and those that provide help?

About the speaker
Hilary Cottam · Innovator and social entrepreneur

Hilary Cottam wants to redesign the welfare state using the power of relationships.

Hilary Cottam wants to redesign the welfare state using the power of relationships.