Ideas worth spreading

3 ways to resolve a conflict

219,259 views | Dorothy Walker • TED@WellsFargo

Anybody can help resolve a conflict, says project manager Dorothy Walker. With three simple steps, she shares how you can use positive energy to solve conflicts between friends, coworkers, strangers, kids and beyond.

Anybody can help resolve a conflict, says project manager Dorothy Walker. With three simple steps, she shares how you can use positive energy to solve conflicts between friends, coworkers, strangers, kids and beyond.

About the speaker

Dorothy Walker

Dorothy Walker

Conflict mediator

Dorothy Walker, PMP, is a certified Project Manager at Wells Fargo as well as mediator and facilitator. She is an advocate of conflict resolution and believes that everyone is capable of using positive energy to face challenges and resolve disputes in a more collaborative environment. Walker received her PhD in 2015, writing her dissertation on the effects of energy transference on interpersonal conflicts. She is also a painter, writer and poet, and is currently working with her husband on a book about relationships.

About TED Institute

Every year, TED works with a group of select companies and foundations to identify internal ideators, inventors, connectors, and creators. Drawing on the same rigorous regimen that has prepared speakers for the TED main stage, TED Institute works closely with each partner, overseeing curation and providing intensive one-on-one talk development to sharpen and fine tune ideas. The culmination is an event produced, recorded, and hosted by TED, generating a growing library of valuable TED Talks that can spur innovation and transform organizations.

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