Ideas worth spreading

Turn Frustrations Into Delight: The Empathic Design Method

50,919 views | Clara Gaggero Westaway • TEDxNewcastle

Designer and inventor Clara Gaggero Westaway is leading the search for ways in which technology can feel human and be accessible to all. Working at the intersection of innovation, design and ethnography, her award winning studio is pioneering new ways of enhancing the unquantifiable aspects of life: empathy, wellbeing, delight, with meaningful design and invention. Follow Clara on @ClaraGaggero

Designer and inventor Clara Gaggero Westaway is leading the search for ways in which technology can feel human and be accessible to all. Working at the intersection of innovation, design and ethnography, her award winning studio is pioneering new ways of enhancing the unquantifiable aspects of life: empathy, wellbeing, delight, with meaningful design and invention. Follow Clara on @ClaraGaggero

This talk was presented to a local audience at TEDxNewcastle, an independent event.

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This talk was presented to a local audience at TEDxNewcastle, an independent event.

Read more about TEDx.