Redesigning our workplaces for more inclusion and diversity

We make sense of the world using as little conscious mental energy as possible. In fact, 99.99% of all of our mental processing happens unconsciously. But these mental shortcuts and snap judgements create bias, which is bad news for diversity and inclusion. Behavioural scientist Bibi Groot offers a new approach to building fair workplaces: focus on changing your policies and processes, and our minds will follow.