Service Isn't Same As Hospitality
246,535 views |
Anna Dolce Dolce |
TEDxBend
• March 2018
The #1 thing the hospitality industry lacks is hospitality. Good service is no longer good enough in an increasingly competitive business environment. Anna Dolce shares the difference between the two, and why hospitality is a critical component of not only your future business success but also in making the world a better place.