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Why Data Doesn't Change Minds
Andrea Olson |
TEDxOkoboji
• November 2019
Have you ever tried to convince someone, using a mountain of data and facts, only to have it fall on deaf ears? In this candid and enlightening talk, customer-centricity expert Andrea Olson delves into why our traditional method of convincing others is flawed, and a unique approach to truly change hearts and minds.