The Gift of Conflict

Disagreeing is something most people avoid whenever possible. But Amy Gallo has spent three years researching conflict and shares how staying silent can be damaging, and how speaking up when you disagree can be productive, as long as it’s done with compassion and kindness. In a world where people increasingly avoid conflict by seeking out those who see things the same way, Gallo outlines tools to navigate disagreements and approach conflict with calm and confidence. Plus, she shares a mantra that everyone will want to remember.