Margaret Heffernan:
Dare to disagree

TEDGlobal 2012 · 12:56 · Filmed Jun 2012
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Most people instinctively avoid conflict, but as Margaret Heffernan shows us, good disagreement is central to progress. She illustrates (sometimes counterintuitively) how the best partners aren’t echo chambers — and how great research teams, relationships and businesses allow people to deeply disagree.

Management thinker
The former CEO of five businesses, Margaret Heffernan explores the all-too-human thought patterns — like conflict avoidance and selective blindness — that lead organizations and managers astray. Full bio
This talk was presented at an official TED conference, and was featured by our editors on the home page.



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