Wael Ghonim helped touch off the Arab Spring in his home of Egypt ... by setting up a simple Facebook page. As he reveals, once the revolution spilled onto the streets, it turned from hopeful to messy, then ugly and heartbreaking. And social media followed suit. What was once a place for crowdsourcing, engaging and sharing became a polarized battleground. Ghonim asks: What can we do about online behavior now? How can we use the Internet and social media to create civility and reasoned argument?

Wael Ghonim: Let's design social media that drives real change

Let's design social media that drives real change

Social media's role in the Arab Spring turned from a unifying force to exposing its flaws in amplifying polarization and misinformation.

The intoxication of success from Egypt's revolution faded into a hard lesson on social media's double-edged sword in political discourse.

Exploring ways to redesign social media to encourage civility, thoughtfulness, and the rewarding of changing one's mind in public debates.