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有效溝通?先提出對方想不到的論點 | Why you should offer new insights in a conflict
94,045 views |
洪子偉 Tzu-wei Hung |
TEDxTaipei
• October 2017
台灣近年來面臨嚴重的價值衝突,同婚、核電、死刑,都造成了兩極化的價值對立,不同觀點固然可以激發不同的競爭進步,但是無效溝通只會造成雙向消耗。
洪子偉提出了「直覺衝突」概念,當人接收到的資訊讓直覺無法在第一時間做出判斷時,大腦會被迫尋找其他線索重新思考,逼迫人無法再以刻板印象溝通,轉向自我主觀的改變,創造全新的溝通路徑,雙方因此能用開放的態度進行有效對話。
或許你也可以想想,當你在什麼情況下,願意理解容忍敵對陣營的觀點呢?
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Same-sex marriages, nuclear energy, and death penalty are just some of the issues that are polarizing residents of Taiwan. While different perspectives can lead to greater progress, inefficiency may result if two opposing sides fails to communicate and understand each other's views. Analytic philosopher Tzu-Wei Hung proposes that at times of disagreement, both parties should step back and offer new insights so that intuition and/or emotions won't take over reasoning. Perhaps there will be fewer disputes if all of us can drop our prejudices and listen.