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道歉的最佳方式(基于科学原理)
1,510,790 views |
TED-教育 |
TED-Ed
• December 2022
Read transcript
长久以来,人们想出了一些非常糟糕的道歉方式。从糟糕的虚伪道歉,到不坦率的理由,以及信口开河的承诺,做一个糟糕的道歉显得太容易了。好的道歉通常具有某些共同点,考虑到这些因素可以帮助你在各种情况下做出弥补。探究该做什么,不该做什么,以提供一个真实的道歉。[导演:维塔利·奈贝尔斯基和行为机构,解说:杰克·卡特莫尔-斯科特,配乐:cAMP工作室萨利·巴亚尼]
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