Name: The best way to help is often just to listen
Uploaded: 2018-03-09T12:07:23Z
Duration: 14 min 13 s
Description: A 24-hour helpline in the UK known as Samaritans helped Sophie Andrews become a survivor of abuse rather than a victim. Now she's paying the favor back as the founder of The Silver Line, a helpline that supports lonely and isolated older people. In a powerful, personal talk, she shares why the simple act of listening (instead of giving advice) is often the best way to help someone in need.

A 24-hour helpline in the UK known as Samaritans helped Sophie Andrews become a survivor of abuse rather than a victim. Now she's paying the favor back as the founder of The Silver Line, a helpline that supports lonely and isolated older people. In a powerful, personal talk, she shares why the simple act of listening (instead of giving advice) is often the best way to help someone in need.

Sophie Andrews: The best way to help is often just to listen

The best way to help is often just to listen

Listening empathetically, not advice, can be life-saving. Sophie Andrews shares her journey from abuse survivor to helpline founder.

Loneliness can be deadlier than smoking 15 cigarettes a day, impacting health severely. Initiatives like The Silver Line address this.

Listening empathetically, without judgment, can be transformative; a simple act that saved lives and inspired a helpline for seniors.