Regina Hartley:
Why the best hire might not have the perfect resume

TED@UPS · 10:31 · Filmed Sep 2015
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Given the choice between a job candidate with a perfect resume and one who has fought through difficulty, human resources executive Regina Hartley always gives the "Scrapper" a chance. As someone who grew up with adversity, Hartley knows that those who flourish in the darkest of spaces are empowered with the grit to persist in an ever-changing workplace. "Choose the underestimated contender, whose secret weapons are passion and purpose," she says. "Hire the Scrapper."

Human Resources Manager, UPS
Regina Hartley thinks that those who don't always look good on paper may be just the person you need to hire. Full bio
This talk was presented at a TED Institute event given in partnership with UPS. TED editors featured it among our selections on the home page. Read more about the TED Institute.

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