Fail Safe: How Local Gov't Can Succeed through Failure
Justin Entzminger |
TEDxMemphis
• October 2021
We root for innovation and development everywhere but government. However, for government to be successful, we have to reboot our expectations and celebrate the small-scale failures that lead to better service and improved lives. When you believe you are required to never fail, it is natural to focus on doing the same thing, over and over, despite the world changing around you.
Justin Entzminger advocates that the only way to increase trust in government is to have it be more responsive to residents. Additionally, the only way to be responsive is to build a system for experimentation and failure. Justin shares how his organization is failing forward by trying something new and learning from mistakes.