Why corporate diversity programs fail -- and how small tweaks can have big impact

Companies in the US spend billions of dollars each year on diversity, equity and inclusion initiatives, but subtle (and not so subtle) workplace biases often cost these initiatives -- and the people they're meant to help -- big time by undermining their goals. DEI expert Joan C. Williams identifies five common patterns of bias that cause these programs to fail -- and offers a data-driven approach to pinpoint where things go wrong and how to make progress instead.