This piece explains what "worker voice" means to companies, workers and the economy. It's a great introduction to the "vital role that different forms of worker voice play in fueling high-quality work opportunities and illuminating employers of choice."
This book examines the vast invisible workforce powering Silicon Valley. It's an important look at how a new, technology-based workforce exists outside labor and employment laws and outside the public’s view.
Jeremy Heimans and Henry Timms | Harvard Business Review, 2014 | Article
Heimans's concept of "new power" has influenced my thinking on the importance of worker voice in our economy and the value of productive conflict for both employees and companies. He and his coauthor, Henry Timms, write: "These feedback loops ... make visible the payoffs of peer-based collective action and endow people with a sense of power." Heimans also has a TED Talk and they wrote a book together!