Listening to both customers and colleagues to gather insights and information is a key ability that successful people possess. Tony Salvador shares some strategies for being a better listener: to lose preconceptions, be vulnerable and open to new ideas, and to not be afraid to hear what we'd rather not hear.

Are we born to be optimistic, rather than realistic? Tali Sharot shares new research that suggests our brains are wired to look on the bright side -- and how that can be both dangerous and beneficial.

MIT grad student Joy Buolamwini was working with facial analysis software when she noticed a problem: the software didn't detect her face -- because the people who coded the algorithm hadn't taught it to identify a broad range of skin tones and facial structures. Now she's on a mission to fight bias in machine learning, a phenomenon she calls th...

Search engines have become our most trusted sources of information and arbiters of truth. But can we ever get an unbiased search result? Swedish author and journalist Andreas Ekström argues that such a thing is a philosophical impossibility. In this thoughtful talk, he calls on us to strengthen the bonds between technology and the humanities, an...

What shapes our perceptions (and misperceptions) about science? In an eye-opening talk, meteorologist J. Marshall Shepherd explains how confirmation bias, the Dunning-Kruger effect and cognitive dissonance impact what we think we know -- and shares ideas for how we can replace them with something much more powerful: knowledge.

AI algorithms make important decisions about you all the time -- like how much you should pay for car insurance or whether or not you get that job interview. But what happens when these machines are built with human bias coded into their systems? Technologist Kriti Sharma explores how the lack of diversity in tech is creeping into our AI, offeri...

When Kyle Quinn married his Brazilian wife and brought her home to the United States, he assumed the difficult part was over and that they could forge a happy life together. What he didn't anticipate was a front-row seat to the indignities—big and small—that immigrants face on a regular basis. In a deeply personal talk, he acknowledges how his w...

Ever have the sneaking suspicion your vote doesn't really matter? Software engineer Brian Olson has designed a powerful algorithm that transforms gerrymandered districts into vibrant, perfectly impartial state maps so that every vote counts.

Villy Wang is in the business of rewriting stereotypes, empowering youth of color to take back their narratives through storytelling. In this moving talk, Wang explains how she developed a program to train kids in filmmaking so they can create new, authentic stories and break the cycle of bias perpetuated in media.

We often think of bias and prejudice as rooted in ignorance. But as psychologist Paul Bloom seeks to show, prejudice is often natural, rational ... even moral. The key, says Bloom, is to understand how our own biases work -- so we can take control when they go wrong.

With warmth and wit, Halla Tómasdóttir shares how she overcame media bias, changed the tone of the political debate and surprised her entire nation when she ran for president of Iceland -- inspiring the next generation of leaders along the way. "What we see, we can be," she says. "It matters that women run."

Confirmation bias, loss aversion, the halo effect – inherently, humans face obstacles when making rational decisions. In the future, could purely logical cognitive computers help erase these blind spots? Dario Gil explores what the future of cognitive computers looks like and considers the uneasy question: could technology ever replace humans?

Where are all the women and girls in film? Social scientist Stacy Smith analyzes how the media underrepresents and portrays women -- and the potentially destructive effects those portrayals have on viewers. She shares hard data behind gender bias in Hollywood, where on-screen males outnumber females three to one (and behind-the-camera workers fa...

Now more than ever, it's important to look boldly at the reality of race and gender bias -- and understand how the two can combine to create even more harm. Kimberlé Crenshaw uses the term "intersectionality" to describe this phenomenon; as she says, if you're standing in the path of multiple forms of exclusion, you're likely to get hit by both....

In this eye-opening talk about the impact of race and neighborhood on foster-care decisions, social worker Jessica Pryce shares a promising solution to help child welfare agencies make bias-free assessments about when to remove children from their families. "Let's work together to build a system that wants to make families stronger instead of pu...

How do you turn a memory, especially one of a traumatic event, into hard evidence of a crime? Julia Shaw is working on this challenge, combining tools from memory science and artificial intelligence to change how we report workplace harassment and bias. She shares three lessons to apply if you've been harassed or discriminated against -- and int...

Joe Gebbia, the co-founder of Airbnb, bet his whole company on the belief that people can trust each other enough to stay in one another's homes. How did he overcome the stranger-danger bias? Through good design. Now, 123 million hosted nights (and counting) later, Gebbia sets out his dream for a culture of sharing in which design helps foster c...

Meet Lucy. She was a math major in college, and aced all her courses in probability and statistics. Which do you think is more likely: that Lucy is a portrait artist, or that Lucy is a portrait artist who also plays poker? How do we know which statement is more likely to be true? Alex Gendler explores our tendency to look for shortcuts and the p...

Why does race matter so profoundly for health? David R. Williams developed a scale to measure the impact of discrimination on well-being, going beyond traditional measures like income and education to reveal how factors like implicit bias, residential segregation and negative stereotypes create and sustain inequality. In this eye-opening talk, W...

Only if you are truly open to the possibility of being wrong can you ever learn, says researcher Alex Edmans. In an insightful talk, he explores how confirmation bias -- the tendency to only accept information that supports your personal beliefs -- can lead you astray on social media, in politics and beyond, and offers three practical tools for ...

Where are teens supposed to learn about sex, asks student speaker Thea Holcomb. From alarmist imagery about sexually transmitted diseases? From the Internet and all its attendant judgment, bias and dysfunction? The answer, she suggests, lies with peer educators. In this talk, Holcomb explains why properly trained peer educators are the right peo...

Two decades into his career photographer Levon Biss decided to cast aside humans and focus on a new subject: insects. In this visual talk, Biss explains how he developed a fascinating process using composite macro-photography to capture stunning images of creatures that measure mere millimeters.

Photographer Levon Biss was looking for a new, extraordinary subject when one afternoon he and his young son popped a ground beetle under a microscope and discovered the wondrous world of insects. Applying his knowledge of photography to subjects just five millimeters long, Biss created a process for shooting insects in unbelievable microscopic ...

What do you think when you look at this speaker? Well, think again. (And then again.) In this funny, honest, empathetic talk, Yassmin Abdel-Magied challenges us to look beyond our initial perceptions, and to open doors to new ways of supporting others.

Artist Raghava KK demos his new children's book for iPad with a fun feature: when you shake it, the story -- and your perspective -- changes. In this charming short talk, he invites all of us to shake up our perspective a little bit.

With fascinating research and hilarious anecdotes, neuroscientist Camilla Arndal Andersen takes us into the lab where she studies people's sense of taste via brain scans. She reveals surprising insights about the way our brains subconsciously experience food -- and shows how this data could help us eat healthier without sacrificing taste.

Our biases can be dangerous, even deadly — as we've seen in the cases of Michael Brown in Ferguson, Missouri, and Eric Garner, in Staten Island, New York. Diversity advocate Vernā Myers looks closely at some of the subconscious attitudes we hold toward out-groups. She makes a plea to all people: Acknowledge your biases. Then move toward, not awa...

Philosopher Stephen Cave begins with a dark but compelling question: When did you first realize you were going to die? And even more interesting: Why do we humans so often resist the inevitability of death? Cave explores four narratives -- common across civilizations -- that we tell ourselves "in order to help us manage the terror of death."

We're all against hate, right? We agree it's a problem -- their problem, not our problem, that is. But as Sally Kohn discovered, we all hate -- some of us in subtle ways, others in obvious ones. As she confronts a hard story from her own life, she shares ideas on how we can recognize, challenge and heal from hatred in our institutions and in our...

Women own 39 percent of all businesses in the US, but female entrepreneurs get only two percent of venture funding. What's causing this gap? Dana Kanze shares research suggesting that it might be the types of questions start-up founders get asked when they're invited to pitch. Whether you're starting a new business or just having a conversation,...