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Margaret Heffernan:
Margaret Heffernan : Berani Bercanggah Pendapat

TEDGlobal 2012 · 12:56 · Filmed Jun 2012
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Kebanyakan orang secara intuitifnya menghindari konflik, tetapi seperti yang ditunjukkan oleh Margaret, bangkit untuk bercanggah pendapat, secara baik, merupakan satu keutamaan untuk maju. Beliau menggambarkan (kadang-kadang secara melawan intuitif) bahawa rakan kongsi yang terbaik tidak bertindak seperti kebuk gema — dan bagaimana kumpulan pengkaji, perhubungan dan perniagaan-perniagaan yang hebat membenarkan percanggahan pendapat.

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Management Thinker
The former CEO of five businesses, Margaret Heffernan explores the all-too-human thought patterns — like conflict avoidance and selective blindness — that lead managers and organizations astray. Full bio

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