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About Me

Lisa Fields is experienced in a broad spectrum of work settings, including health care facilities, corporations, non-profit organizations, and government agencies. This experience has enabled her to provide effective performance-enhancing tools in the areas of customer service, organizational development, communication, training, and consultation.

Lisa’s clients have included Fortune 500 companies and small family-owned businesses, and she works effectively with employees at all levels of any organization, from entry-level employees to executive-level leadership.

Her passion for customer service, social media, leadership development, and training/consultation enable her to produce results that transform organizations and exceed her clients’ expectations.

Lisa firmly believes that the first requirement of effective training is to develop a clear understanding of the client’s world, by listening, learning, and observing. Her dedication to this principal has led her to crawl under homes with pest control specialists, ride along with paramedics as they responded to calls for medical assistance, and coach 911 operators as they coordinated emergency services.

Participants in Lisa’s training sessions respond to her empathy and compassion, and reciprocate by receiving her coaching with an open mind and a willingness to change. Lisa’s creative spirit and practical coaching methods have given her the ability to bond with her clients, accepting them for who they are, yet challenging them to be their best. This inevitably leads to a constructive and effective training experience.

Ms. Fields holds a Bachelor of Science in Business Administration from Culver-Stockton College and a Master of Science in Adult Education from North Carolina A&T University, and has done post-graduate studies in the fields of substance abuse counseling and special needs education. She is certified as a Myers-Briggs Type Indicator (MBTI) instructor and an AchieveGlobal leader. Lisa was awarded a scholarship for the Center for Creative Leadership’s Foundations of Leadership program.

Location:
United States, Greensboro, NC
Gender:
Female
Areas of expertise:
Myers-Briggs, Empowering Relationships, Empowerment Skills for Family Works, KEYNOTE SPEAKER, LIFE COACH, storyteller, adult educator
Associations:
The Center for Creative Leadership
My website links:
Lisa Fields Associates
Universities:
Culver-Stockton College, North Carolina A&T State University
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More About Me

I'm passionate about

TED,Customer Service, Listening, Ethics, Collaboration, finding the unique and strong within every person, Design, Quaker belief, Social Media, Marketing, Garr Reynolds work, Listening, etc

Talk to me about

TED, finding the stregnths within people, tell me about what gives you passion and your own unique story, etc. Simply tell me your story. I'll listen, for goodness sakes I"m a Quaker.

People don't know that I'm good at

Design

My TED Story

I recently was working with a group of first line supervisors. While we were discussing the importance of listening I brought up the term CPA- continuous partial attention. LInda Stone and her work has created an intense interest on my part regarding this term/topic and its inpact within the world of work. I asked the folks I was working with how they felt when they were having an important discussion with their boss and then suddenly they are interrupted by a blackberry, cell phone, another person. I was curious if they would make the connection of how this felt and also become more sensitive to the times when they might also display this same behavior. One gentleman simply put it like this "Lisa, do you think they do this to us on purpose?" So I say to all of us this simple statement: "Any time we disrespect one of "us" we help our competition." Think about it.

Comments

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  • A comment on Talk: Emily Levine's theory of everything

    Apr 10 2009: Thank you TED and Emily. This certainly was a TED Highlight.

    Yes, when you mix the planned along with the spontaneous as a Public Speaker, you do indeed take a risk but I think the result you usually gain is worth it.
    When talked are too planned I tend to find them a little Boring.

    I've heard comedians tend to have extremely high IQ's. Emily certainly is one of the "sharpest crayons" in the box.

    The entire time i watched her present I kept thinking "Man, she would be Gas to have as a dinner party guest."
    It's a pleasure to add this talk to my collection of TED Favorites.

    Cheers,
    Lisa

  • A comment on Talk: Benjamin Zander: The transformative power of classical music

    Oct 4 2008: Shining Eyes- Yes, you see it but you can also feel it when you are fortunate enough to really connect to the group you are working among. When I'm working with my groups when I want their attention I always say" Let me see your eyes." I usually end my programs by saying "let me see your eyes."

    Yes, we can chose to be remarkable or we can chose to ordinary. The choice is up to us.

    Thank you so much for giving us the opportunity to learn from another remarkable teacher.

    Cheers,
    Lisa

  • A comment on Talk: Ken Robinson says schools kill creativity

    Sep 27 2008: 99% of this presentation was remarkable. I do though have one very serious concern. The comment about medication was a potshot. This comment was unsportsmanlike. I am just as creative with my "medication." The difference is my medication for ADHD enables me to "produce" my creativity.

    Thank you for this amazing topic, presentation and giving me a "voice" to express my views.

    Cheers,
    Lisa
  • +1

    A comment on Talk: Ian Dunbar on dog-friendly dog training

    Sep 6 2008: I really enjoyed this presentation.

    When I first viewed this piece I was thinking about a neighbor who breaks the beauty of the early morning when we are walking our dogs by yelling not only at her dogs but also uses this horrible, ugly voice with anyone else who happens to be in her path.

    When I took off those blinders I was able to think how this could be used as a non-threatening message for a wider audience. I was pleased he used his examples of feedback and the importance of positive reinforcement for our species.

    Yes, So many people say they know this "stuff" and use it on a daily basis but if this is true then why is giving feedback one of my most requested topics for training/consultation? It's so very rare to hear from employees that their leaders give enough feedback. It's so refreshing when I am able to learn from front line staff that indeed they are given the "good news" as often as they are given the "bad=learning moments."

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