I am a happily married father of one. I am a customer service specialist with over 20 years experience in a variety of people driven positions. I am an avid reader of both fiction and non-ficiton on a wide variety of subjects. I am also a movie fan, enjoying a broad range of genres.
I most enjoy spending time with my family in a natural setting. I also love casual get togethers with friends to talk about common interests and issues that concern us.
I've been involved with non-profit and not for profit organizations and believe that building strong, caring and connected communities is the key to our future.
People are what I am most passionate about. The greatest thing about having spent my career in customer service, is the human diversity it has exposed me to.
To anyone working in customer service or sales, especially anyone just starting out there is only one thing to remember: People want to be treated like people! Whether a billion dollars worth of aircraft, or a box of junior mints, the one thing that every potential customer wants more than the best price, or best product, is the best service. The easiest way to deliver that service is to remember that what you are facing isn't "an opportunity", or a problem to be solved. What you facing is a human being and your job will be much easier and more rewarding if you can keep that one simple fact in mind and act on it.
Social Issues. Culture/Pop Culture, Media and Entertainment