Kearns Gordon

Denver, CO, United States

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Kearns Gordon
Posted about 4 years ago
LIVE CHAT With Sean Gourley: What are some of the lessons from war we can apply to other human endeavors? June 17, 2PM EDT
I would think that the primary advantage of a smaller organization is flexibility, particularly in decision making. Larger corporations and government bureaucracies seem to make turns like oil tankers. In the same way that a small business owner can alter policy at will to accommodate particular idiosyncratic circumstances or customers, a small insurgency cell operating more or less autonomously can change strategies and responses in real time. I've noticed differences in some large corporations where that tendency toward inflexibility can be abrogated. A present franchise owner at a fast food chain will often, for example, be more accommodating to dissatisfied customers, saving many more dollars in future sales, with a free soda or whatever. As a semi-owner, they have a good mix of the potential for personal loss and gain and a long-term vested interest in the company as a whole.