Jon Kendall

Partner, Castleton Consulting
Brighton, United Kingdom

About Jon


My early career was with British Telecom as a telecommunications engineer, technical trainer, training manager, management trainer and internal consultant. As an internal consultant I worked in collaboration with line managers to support the implementation of large scale change initiatives such as customer care and total quality management.

My time in internal consultancy coincided with studying for a Diploma in Management Studies so I was able to sample the delights and dramas of working with individual, team and organisational change from both a theoretical and a practical perspective. One of the outcomes of this experience was a different appreciation of the opportunities waiting in the world outside of British Telecom.

In 1990 I left BT to work as an independent management and organisational development consultant, working with a variety of clients – mostly large organisations in IT and utilities – on issues of learning, development and change. In 1998 I joined Castleton, focusing since then on developing and delivering products and services based around coaching conversations, leadership development and building organisational capability.

In 1997, at the age of 42, I started my athletics career by entering the first London triathlon, followed over the next couple of years by another three events. Since then not much has happened and as the years pass I have become fluent in boring innocent bystanders with long-winded and barely credible stories that justify my lack of progress towards training targets. More than a decade later I am still “between triathlons” - although an attempt to take part in the 2009 Worthing triathlon was defeated by knee surgery

Outside of this punishing schedule my time is taken up with tending the vast collection of seashells I keep on permanent display on beaches throughout the world.

An idea worth spreading

A proverb found in a Thai guidebook: effort is the cause of freedom from suffering

I'm passionate about

a really good pie - savoury or sweet

Talk to me about

Reforming the practice of management

People don't know I'm good at

Making scrambled egg

Favorite talks