Nearly 20 years ago someone came to me and asked if I'd do PR for a small start up telecom company in Miami. Apparently an English degree from University of Florida and a knack for writing provided enough expertise to launch a very unlikely and rewarding career. Several startups later, I found myself at Cisco Systems working in their internal consulting division heading "emerging" service providers by assisting them with their go-to-market strategies before and after the bubble burst around 2000. Four years and several success stories later at Cisco, I reached my goal of becoming a CEO by the age of 45 (at the age of 37). A few old colleagues asked if I'd run an off-shore contact center company with over 2400 employees. Our team of mercenaries and ex-pats grew the company via several key enterprise customer acquisitions and raising few rounds of private and venture funds, along with overseeing the build out of Philippine call centers. I decided that one year of incessant global travel that coming out to Northern California and consulting for several start ups in the US and Canada of course provided a natural next choice. Now, after spending four years at speech technology company Nuance, running customer experience programs and strategy for new markets, I am at the precipice of another turning point...
I'm passionate about
Freedom from ignorance via the global diaspora of information and the democratization of commerce through ubiquitous, multilingual, right-priced communication channels.