Founder & CEO of innovation and service design agency Livework in SÃƒÂ£o Paulo and co-founder of the first service innovation school of the world, EISE. Author of the book Design Thinking Brasil published by Elsevier and of the upcoming "Servir bem para servir sempre" (Serve well to serve always) by Alta Books.
Areas of Expertise
Design Management, Design Thinking, Innovation, service design
My TED story
TEDx Sao Paulo and TEDx Amazonia