I live in San Jose, California and work as the Global Development Manager for SBCU at Specialized Bicycles. I develop training programs for Independent Bicycle Retailers and my training methodologies have been translated into nine languages and taught in over twenty countries. Recently I have led retailer training courses in the US, Australia, New Zealand, Canada, China, South Africa, and Israel. I am the author of Leading Out Retail: A creative look at bicycle retail and what all retailers can learn from it.
Areas of Expertise
Retail & Consumer, Retail Marketing , Curriculum Development & Evaluation, Speaker - Inspirational, Speaker, Teacher , Social, Marketing / Branding