Stephane Bourgault

Director Customer Service Europe, Air France KLM Cargo
Paris, France

About Stephane

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Bio

Result driven leader with successful achievements track record in Operations, Sales, Marketing, Communication, Customer Care and Project Management for 20+ years.
Senior manager with proven strength in Business restructuring in multi-cultural and competitive environment.
Extensive experience in Project and Change Management across multiple cultures, key player in E-Business strategy, people development and management through enterprise Social Media.
High quality is my motto, impact and result are my goals.

Specialties
Electronic Business,
Customer Care,
Project Management,
Change Management,
High energy,
People management,
Teams, staff development,
Multi-cultural skills

Languages

English, French, German

Areas of Expertise

E-Business & Internet Technologies, Social Network, cargo industry, Freight Forwarding, Customer Service, Music, punk rock, Rock 'n Roll, Jazz, Project management/coordination

I'm passionate about

Music, sport, people