The past 7 years have shaped my views in the service industry. A combination of education in tourism and my work in the field, have developed in me a wide perspective on do's and dont's in customer satisfaction.
As a tour guide i intend that my clients have THE best moments of their visit with me. Not only Puerto Rico as a destination will enamor them, also the culture and history imparted by a knowledgeable guide makes their trip a memorable one.
Development of tours, researching sites, attend seminars, one on one and online marketing are also tasks included in my career in the tourism field.
Areas of Expertise
Tour Guiding, Tourism Development, Speaker - Leadership, Consultancy & motivation
An idea worth spreading
I strongly believe that tourism can feed thousand if not million of unemployed hands. My idea worth spreading is tourism education in low income communities. Tourism, when managed properly, can feed only positive things to all types of communities around the globe. A sustainable economy, growth in self awareness of the needs, create a sense of pride and self worth.
I'm passionate about
I am Passionate about spreading happiness. I believe that all you shall come from a happy and joyful place in your heart. I generally am passionate human reason and behavior.
Talk to me about
About world changing-inspiring-focused-loving-fulfilling ideas. I am a student of the universe and love to learn about everything around me.
People don't know I'm good at
I am an open book, so if you know me, you'll notice my curiosity and hunger to continue learning. I am good at understanding different situations and I usual react very well to difficult times.
My TED story
I stumbled upon TED after reading an article that a TedX event was done in my city. I couldn't get off my mind how much I loved the concept and started thinking what could I do (or what was I doing) to become part of this circle to change the world through thinking. Here I am, starting my journey through this community to learn and continue building ideas to give ourselves and our future generations a world worth living for.