- Eugenia Ortiz
How personalized would you prefer products/services to be in the future? Do you want them to really, really, REALLY know you?
Personalization could be a great tool if the product/service is tailored just for you by inferring your preferences from what you do/share/say/buy, etc. But, what about when that personalized experience becomes "scary" or "too much"?
Closing Statement from Eugenia Ortiz
Thank you all for your comments! This was really interesting.