are we feeding 'trolls' the wrong food?
often i find in anything where an extremely popular website or part of a website has a functionality to comment anonymously, no matter the topic, 'trolls' appear.
of course if you knew they were 'trolling,' you would not feed them anything, right?
i think this is the wrong way to go. these people are not 'trolls,' but in fact human. feeding them the wrong food is one thing, but not feeding them at all could be considered just as bad.
what suggestions do you have to 'feed' or talk to someone who is trolling, and curb their behaviour?