- Angie Raymond
- Bloomington, IN
- United States
Indiana University Business Law and Ethics
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Should University students be treated as customers? If so, what are student/customers entitled to expect?
A not so recent shift has occurred in higher education, students believing they are customers. I would argue this belief may come at the expense of the students learning. While I am not against students having reasonable expectations, (ie teacher that actually show up- and teach up to date and interesting topics) I am opposed to students that believe that lectures and out of class learning should be an easy, unchallenged, stroll through the day. I believe part of receiving an education is to expect to be challenged, to expect to do some work, and to expect to examine beliefs in a critical manner.