TED Conversations

Chris Anderson

Curator, TED


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Let's save our inboxes by adopting this Email Charter!

Everyone I know is drowning in email. And every hour we spend working on our groaning inboxes is simply making the problem worse for our friends and colleagues. This stressful upward spiral can only be solved by us all agreeing new ground-rules. That's why a couple weeks ago I floated the idea of an Email Charter. the idea 'went viral' and I was deluged with suggestions and comments which I've tried to weave into this final version, just launched today. http://emailcharter.org

I would absolutely love to get feedback from the brilliant TED community. Do you agree that this is an idea worth spreading? How could we improve it?


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    Jul 6 2011: This is an important conversation to be having, Chris. While this charter contains some solid ideas, I do think it could be improved upon.

    Perhaps we could harness the power of the "disconnect" category to only reply to emails when we have time to read and reply to them thoughtfully. I find that when I confine my email-checking-time to distinct, short sessions I am able to communicate more productively. However, when I read emails on the fly, I'm more likely to give an incomplete response which ultimately leads to more correspondence.

    Most of all, I appreciated the suggestion that we consider picking up the phone: as communication technologies go, the human voice is an incredibly nimble instrument.

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