TED Conversations

Sumit Dagar

Interaction Designer, National Institute of Design, India


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Should an interface have an emotional connect with a user?

..some fun, when you ride..

..some joy, when you understand..

..some connect, when you fall..

..some excitement, when you explore..

..some life, when you remember..

..some imagination, when you dream..

..some hope, when you loose..

..some charm, when you have a Scooter!

Cant say so, for the ubiquitous interfaces of the day.

As we get more and more advanced, the technology gets smarter and smarter (faster and increasingly interconnected). The face it presents starts to say "I am supersmart, I am trying to adjust to your comprehension level"... and not what it could have said "It's simple! try it! it will be fun!".

We have already being through alienation during industrialization that saw us getting increasingly lonely in a society. Is this the new alienation? Are we getting more and more disconnected with the machines we use everyday?

At some point of time, can we dream of "some charm", in the connect we have with devices we are spending our days with.

May be, may be not? may be worth exploring....


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    Jun 22 2011: Say we juxtapose human - machine interaction with a few others like possibly human - nature interaction, human - animals interaction, we get a few dissimilar categories that mainly covers the interactions we have (apart from human-human obviously).

    Not that we care about each and every random tree on a street, or a street dog, or possibly any other object... but we do get a sense of connect and a possible set of emotions when we have to interact with these entities. We might get angry, sad, happy or apathetic amongst a lot of other reactions, but theres a set of these emotions. And if these interactions happen repeatedly with a particular entity, it starts to become a relationship.

    Is it so in case of human - machine scenarios as well? The set of emotions are lesser in these scenarios, and hence the relationship is more transient. And hence the alienation creeps in?

    Questions about efficiency, contextual application and others are very well placed. But, the field itself seems to be so less explored that there's a lot of speculation in all thats being said, including my own posts as well.

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