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Brandt DeLany

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How to revolutionize tipping and improve service at restaurants.

Instead of tipping at the end of a meal why not post the estimated tip at the beginning and then just add or remove dollar bills (or chips which could be imprinted with the company logo) from the table as you get good or bad service. Waiters know how well they are doing, you get better quality service, and restaurants improve service levels and staffing while delivering truly outstanding service which gets rewarded in real time.


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    May 17 2011: A really novel and workable idea! Have you been studying Psychology?
    It would demand accountability from the payer though. How many people leave their tip and grumble and run away. I think the danger would be in retaliation from the waiter who would resent having his work so clearly judged. (Its really hard to detect when someone has spit in your food!)
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      May 17 2011: Thank you for the compliment Debra. I am not a Psych major but I am currently looking at going back to grad school in Social Work which is very related. I do think I see life through a different lens sometimes and your post is great fuel for me to realize that people do want to hear what I have to say. Be sure to add me on Facebook.
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        May 17 2011: Thank you Brandt for the invitation but I am not a Facebooker. I do wish you well in your future studies and career.

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