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Is Web based automation keeping unemployment at a higher level?
The World Wide Web is certainly a useful tool.
But I think the use of the web to automate tasks has resulted in the unfortunate result of decreasing the numbers of jobs that were available before the advent of the web. It is also causing unemployment rates to remain at higher levels than any time before in history.
Email is reducing the need for postal workers, electronic toll collection devices have reduced the number of toll collection jobs, and help desk jobs are shrinking because such tasks have been automated as well.
Is the web creating higher rates of unemployment?