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Corporations abusing my name when I call them or they call me. Making fun of my name in a demeaning manner.
Do you think it is appropriate for someone to make fun of my name? Especially if that someone happens to be a person who is taking my order for a new phone service or answering questions about a bill that I will soon be paying?
I am getting sick and tired of help desk personnel saying things like “I can never say that name,” or “I don’t even want to try to say that name,” “is there a shorter version of your name that I can call you by, or just laughing outright at my name.
A customer, who is calling or being called to discuss business should not have to put up with his or her name being insulted by a culturally ignorant help desk employee.
Corporations should train their employees to correctly pronounce the names of customers from different cultures. Instead of laughing at their names, the customer service representative should learn how to pronounce names that sound different from their own names.
I had given up. I thought I had no choice but to put up with such humiliating behavior, because I need a telephone, I need electricity, and other essentials.
Not anymore. From now on, when someone laughs at or makes fun of my name, I will ask to speak to their supervisors. I will politely explain to the supervisor that they should not be making fun of my name, and if any of their representatives do it again, I will discontinue the service that I have with them, and retain an attorney and sue them for treating me in a demeaning manner.
In fact I think the CEOs of major corporations owe me an apology for not preventing their employees from abusing my name and treating me with disrespect.
They can start apologizing by submitting comments.