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E-Booking: How to improve the effectiveness of the health sector through overall patient allocation.

The idea is a novel solution by creating a national E-surgery booking system The key features of the solution will be a central website. Home-doctors go online and fill in their patient´s condition and necessary surgery so they can compare waiting times across hospitals.

Patients can choose their surgeon they prefer. Possibly book surgery across states if it is necessary. The advantages are that is a low cost system which is easy to operate for patients as well as hospitals. The running costs will be marginal.

By that the overall effectiveness of the public health care sector could be improved.

Looking forward to your Feedback!

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    Aug 3 2012: The UK supposedly has this system. It doesn't work well. The reasons are that: there is a need for a major change in mindset to ensure that the relevant data is adequate and up to date; there are budgetary constraints which restrict movement across borders; processes are not aligned with the system.

    Technology is only a small part of improving patient experience. It is not a solution in its own right.
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    Aug 3 2012: Perhaps there could be an additional feature. A patient can book an appointment. The system will add that request to a queue. Then use some black magic under its hood to determine the best doctor for the patient.
    • Aug 4 2012: Thanks James. I also think that a booking system would be a valuable addition. Still working on the black magic ;).
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        Aug 4 2012: And to clarify, this should be like an optional feature. So the user can either specify who they want a specific doctor, or just let the system decide.

        Hmm, though speed can be an issue, especially for emergencies...

        Or maybe it also needs to be robust enough to handle a crisis... or not, I don't think Australia's gonna get hit by a massive fatal event anytime soon or anything...
  • Aug 4 2012: And do you think elder people will be able to get used to this new online service? I think a lot of people over 60 who are not used to using the computer won't abandon the traditional system.
  • Aug 4 2012: E-booking appointments have been already implemented and succeeded in many countries. The only thing that needs to be considered is the way the patients’ data will be stored and secured. And who will enter this data to the system? Family doctor?
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    Aug 3 2012: Anything that will really bring health and care to sick people is something i admire. I like your thinking and your idea. I hope for you and for this idea that it will move forward. I vote 2 thumbs up.
    • Aug 4 2012: Thanks a lot Debra. Its going to be a tough challenge but we are really looking forward to it!