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Nic Marks

Director, Happiness Works

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Should Governments start to measure what really matters to people - their happiness? Or should they stay out of such a private matter?

David Cameron, UK prime minister, has recently announced that the UK will create a new indicator of National Well-being. He said as much in his TED talk last year and now he is walking his TED talk! This is something we have argued for at new economics foundation for some time - and I also lay out my thoughts in my recent TED book - The Happiness Manifesto. But are we right? Is this a valid aim of government? Or should government just simply stay out of such a private realm? Indeed can government stay out of this realm? Fo example unemployment makes people unhappy but does inflation? Should a government therefore concentrate more on security of jobs than controlling the money supply? What about education - should kids be educated to fulfil labour market requirements or to lead fulfilling lives? So many areas that Governments touch our lives - the economy, the financial markets, health services, schools, local engagement and the built environment. How could they be different - nay better?
DISCUSS ... I would love to know TEDsters views!

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    Feb 25 2011: I've often pondered if the trick to life is to maximize the area under your personal graph of happiness perception(introspection) vs time across a lifetime. Assume you have zero happiness before you are born and zero happiness once you are dead. This would involve me assessing how happy I am right now on a regular basis. I guess the idea is to add all the graphs together for a nation. Now that is a trick. Prescribing an intervention for improvement an even better trick. How about we try Low interest rates to induce rising house prices? Everybody happy? Hmmm, seems like we tried that.
  • Feb 24 2011: Great idea! I wish it was mine! Of course it is governments job. If they are in charge with big part of MY LIFE, they are in charge of my happiness. After all, all our life is about searching, finding, keeping our happiness...Different levels of necessity, from basic survival to protection and health, and identity, etc... all is affected and managed by govern, after all.
    Of course I can find my happiness no matter what the external conditions are, but if there is something to be done to have a clean environment, a fair treatment, rights respected, value for my person, the govern has one of the biggest powers. And the compass and only goal for a govern IS to assure the HAPPINESS OF THE PEOPLE, because this is the essence of all laws, regulations, etc... It is not about anything else, all is about people, if they are happy or not. So simple. And each party proposes a way or an other to make us happy, nothing else, in the essence. So, why not have the happiness measured?
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    Feb 23 2011: I was looking at a news feed yesterday which was about Texas voting on permitting handguns on university campuses.
    There was an accompanying advertisement with a picture of a battlefield with one soldier applying a white patch and the slogan "Stop severe bleeding fast - saves lives" (sorry, I'm not going to give them another ad).
    Gross Domestic Product would be improved by the gun sale, the ammo, and the anti-coagulant. Even "better" would be if the anti-coagulant didn't work and a funeral was necessary. Surely we can devise a measure which better reflects how well a nation is doing than the GDP. And as others have pointed out in this thread, the U.S. constitution guarantees "pursuit of happiness" so how do we know how well they are doing in enabling this if there is no measure of success? I know it was pointed out that it is only the right to engage in the pursuit, not the achievement, but we can leave it to the citizen to do the pursuing and take the average achievement as being a proxy measure for the success of enabling of the pursuit which is the government's constitutionally required job. It would certainly be a better measure than GDP.
  • Feb 22 2011: Mr. Nic

    I would like to say in first place that I am nothing more than a mere ninth grade student, but that still I have very strong beliefs.

    Now in second place I'm going to say that yes a goverment should worry about its country's well being, because well how can they expect to rule over a country that isnt happy not only with them but also with an between themselves. So yes they shoul worry and take part in this matter.

    Now also I'm going to give my point of view in schools teaching about how to fulfill filling lives. Yes indeed they should for f not how can we know wether something is good or bad or can we expect to be happy if no one is showing us how to and the role we have nowadays is the one of hapiness equals money, but no it does not. I believe it would please you to know, Mr. Nic that I am from Costa Rica, and that after having watched your ted talk about the happy planet index I felt very curious about wether or not we really are a happy place, and what I found out is that as a matter of fact we are most if not all of the people around me are happy despite of their age or despite the fact that some of them have many problems, and I believe that this is because we are taught well at least most of us that we must apreciate what we have and that we must shar and be polite and kind to each other, but things are changing and even me a mere boy of 14 years of age can tell. I will dare to say that this is because people no longer care a out respect to our elders, and important things like morale are being lost at schools and religion as well. I was taught that God is hapiness that he is love and most pure expression of good and that because of this we should aspire to him. But then the teachings of my religion are the same things that Socrates said two thousand years ago which I assume you all know so if you do not want to believe in my religion at least believe in philosophy and its virtues.

    Mr. Nic I would like to know what you think about what I said. :)
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    Feb 21 2011: After reading this TED conversation, I presented this concept to my Economics professor and he approved it as a topic for a research paper. His favorite Economist is Joseph Stiglitz which I saw mentioned above. I'm very intrigued by the ideas shared here, and it has compelled me to learn more. If you have a moment, please recommend any pertinent articles, books, source material, etc. There appears to be some very good source material within the thread already so no need to repeat anything already mentioned. Thank you for the inspiration!
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    Feb 20 2011: Why are people so concerned about happiness? Give me some reasons.
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      Feb 24 2011: Happy people generally don't slaughter each other...that's a pretty good one I think.
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        Feb 26 2011: (LOL) yeah...............maybe............generally
  • Feb 19 2011: happiness is not a private realm, its more like a wave, our emotions good or bad affect everyone around us. And like waves they go up and down, and one happy emotion flows into a negative emotion. We often find ourselves saying that someone either "made our day!" or ruined it.
    To be more effective governments should survey how fullfilled poeple's lives are. fullfillment is much deeper than happiness, and fullfilled people just tend to be a bit more happy. :)
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    Feb 19 2011: I don't like the sound of it. Wellbeing and prosperity involve more than just feeling happy. In other words, though it may not sound nice, there are more important things than being happy. Anyone who's read Aldous Huxley's Brave New World will understand the dangers of a society that places comfort and happiness as its highest priority.
    • Feb 19 2011: i think i agree with you there, and i'd add it's that often pursuing goals other than happiness that is what ultimately brings happiness about.
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      Feb 23 2011: What Nic meant was well-being, more than happiness.

      I agree that physical comfort is probably highly overrated, to say the least, as a factor contributing to well-being. From what I have observed, it's the other way around: the less pampered people's lives are in the physical sense (while having their basic needs met) the less burdened they are, and thus better off.

      @Ben Explicitly going after it may indeed lead to hedonism and false choices, whereas a life devoted to something outide of you, brings you happiness as a side effect.
      Chip Conley mentioned in his talk that the Bhutanese Prime Minister said that their goal was also not to generate happiness, but to "create the conditions for happiness to occur".
      This seems like the right approach on a macro-scale, and I assume that likewise, individuals create these conditions by focussing their energies outside themselves with good intention.
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    Feb 19 2011: I think that this is a critical topic and that we have to both change what we measure in quantitative metrics (ie we need to be measuring our natural resources as an asset that is currently being depleted, recognizing that it underpins our traditional wealth and our happiness), and that we need to fit in qualitative aspects - measure not just the size of growth, including natural resources, but also measure the quality of that growth. Joe Stiglitz and the Sarkozy Commission on the metrics piece of this have done important work here (will be interesting to see if this can be central to the G20 agenda); and on qualitative assessments, that is where Bhutan and their GNH (Gross National Happiness) discussed below is an example, a potential model, to consider and from which to learn. They feel they have compromised with lower per capita income, but that they have high other, perhaps even more accurate, happiness indicators (psychological) and related high values such as amount of forest cover, natural system protection. I believe we need to change what we are measuring and how both in governments, and in corporations, in order to better direct financial flows, investments, to value and grow what matters more for what may be more true to why we are here, for happiness. Even for love. Naive? I think an imperative for avoiding a very chaotic, dangerous, and unhappy future.
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    Feb 18 2011: They surely should because in the end what is the aim of governance - provide facilities for the nations' happiness but it should be in a balance with larger good and growth.
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    Feb 18 2011: To me, the thought that our government, the broader "self" we all might own, cares about our happiness in more than dollar terms and thinks, hopefully, to just ask pertinent questions of us, would be an indication of some expansion of consciousness and therefore of value.

    And, it does remind me of Buddha's reflection that "the root of all suffering, is that of comparison." Meaning to me," are you happy?" being the wrong question. It requires me to compare, pick the numero uno "happy meal" of my life or however recent time period ... and now sort of measure any new event on this fictional scale.

    When I do that, I find myself boxed and judged by me, ultimately paying the price of straight-jacketing my consciousness, suffering the fool in me. Got it all figured so on with the show....
  • Feb 18 2011: Yep...sorry...I'm one of "those" people...I wrote such a long post I had to divide it into three parts...here is the final thought:

    If a government were to decide to measure the true well-being of its citizens then one would need to ask the following questions: What is the driving force behind the measurement? For what purpose? Is it being measured with sincerity? What is the practical application of the information? What are the benefits of measuring happiness? If it’s purely political motivation as a talking point, well then, it’s worthless and could potentially be harmful. But if the information were gathered to ensure the conditions for the pursuit of happiness were possible then I’m in support…send me the questionnaire (just don’t ask me where I like to be tickled).
  • Feb 18 2011: Why is the measurement of whether I’m happy a private matter? I’ve read enough Cosmopolitan and Maxim Magazine polls to know that nothing seems private or sacred when sharing intimate information about activities that make a person happy. I also find it highly unlikely the government would concern themselves with such “private” topics. Measuring GNH (Gross National Happiness), as they do in Bhutan, includes measuring health, psychological well-being, education, environment, living standards, governance, how and whether culture is being fostered and the what sense of community is with its citizens. Many governments measure these same things, but it’s how the information is interpreted, the purpose behind the measurement and the exact aspect of the field being measured that sets it apart from other countries.
    Ask yourself, would you prefer to live in a country that promotes peace and personal happiness (a happiness many of us have forgotten to recognize) or one that promotes political power and accumulation of resources?
    Bhutan seems to accomplish the task of measuring happiness quite successfully, but many westernized countries have very different cultural values. Those values are shaped by the society we are raised in. Bhutan’s goal is to pursue the simplicity of being “good human beings”. Their most important goal IS the happiness of the people, which is based on deeply spiritual motivations. The US culture, my culture, was founded on certain principles (freedom, equality and pursuit of happiness) that have morphed under motivations of personal gain and the pressure to be “The World’s Policeman”, “The World’s Banker”, “A Super-Power” and a nation of self-made multimillionaires living the “American Dream”. I think the real question to ask is “have countries adopted false ideas of happiness that ARE being measured, but prevent nations from fostering true well-being for its citizenry?” (side note…I LOVE my country warts and all).
  • Feb 18 2011: What an interesting question. I enjoyed answering it so much that I practically wrote a novel and gave several answers because the way the questions were posed left it open to a number of different interpretations.
    I read through the thread of answers and I’m surprised many did not answer it directly. I read a lot of cynicism and negativity toward government and anything pertaining to government. I read numerous comments posing the question of whether happiness can be defined, or is it even an end goal. I read questions asking how measurement is possible. Very few people however answered the question directly or even questioned the validity of the question.
    When asked “should governments start to measure what really matters to people-their happiness” I’d answer that one could argue they already do. I will use the United States as my example. The US Government measures GDP which sums up the standard of living of its citizens. Wages, profits, economic growth, employment, corporate profitability, number of new business start-ups, graduate and post graduate degrees and national test scores are all measured by the government and since US citizens (I am stereotyping here, but reasonably so) seem to value money, success, power and prestige one could argue these things are their version of happiness and they are already being measured. If this were the case, then the answer to the second question is that the citizens don’t view the matter private and in fact are even happier when their success and “happiness” is broadcast to the world.
    One could also read the first question and ask is happiness (as the author of the question is intending it) what really matters to citizens? Perhaps. Many peoples’ lives are lived miserably as a result of their own actions which never seem to change…so are they even interested in happiness?
  • Feb 18 2011: Well, for the United States, NO

    "...certain unalienable Rights, that among these are Life, Liberty and the PURSUIT of Happiness." (my emphasis added to pursuit)

    From the Declaration of Independence, you have the right to pursue your happiness, that doesn't mean you are going to get it. So the US government should only be doing enough so that her citizens can safely pursue what makes them happy without infringing on someone else's rights to "Life, Liberty and the pursuit of Happiness."
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    Feb 18 2011: I think governments have an extremely hard task to actually know what 'we' want. Most of us rarely know what we want ourselves. Ever-changing styles governed by people who don't really care about us, only how they can put their name out there and make some money. The generation in their 50's now are going to want something different from what the generation in their 20's will want when they hit 50.

    I think trying to keep everyone happy is a battle no-one should start. Perhaps governments should be creating a society that enables people to be flexible with their lives in a way that doesn't leave employers in shit and our economy screaming. Most people stay in crappy situations because it's just easier. Figure that one out and I think governments will be one step closer. I know a lot of people that go through cycles; They're not happy with their situation, so they change it and slowly bring themselves out of a hole. Only to find something else wrong with their new situation and do it all over again. Can we change something that may actaully be built into us as humans?
  • Feb 17 2011: I believe the important thing in Cameron's statement is what he is choosing to measure, Happiness in addition to other indicators of progress and health. The Calvert/Henerson indicators project seeks to measure quality of life. http://www.calvert-henderson.com/ From these kinds of things, one can start to judge whether governments (at all levels) are creating the conditions that allow for the pursuit of happiness, not whether governments can make us happy. Two different jobs. I prefer they get the former right.
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      Feb 24 2011: Well said...and yes...it strikes me as very strange that it's controversial...at all.That said - taking a quick look at that-- and their definition of "waste" they have what seems to be a really outdated (1970s) view on what waste is and how to handle it....So that puts me in with folks that let out a big heavy sigh when people place too much faith in the wrong institutions...government or otherwise...
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    Feb 17 2011: Nic,

    I would vote for all proposals that would go in this direction.
    A government that knows the psychology of men, has a higher probability of making decisions that are apt.

    Broader:
    Why is there a government?
    Given your answer to this, we could argue whether it is sufficiently useful for that government to obtain such data.

    If you assume a government must stick to providing minimal services, it would be a useless thing for them to do

    If you assume a more powerful government that must include a focus on the augmentation of the general well-being of it's citizens, It would be almost unthinkable that they would not try to obtain such data.

    My personal opinion:
    * in an open government model, they should focus on measuring as much as possible.
    (I see a government as a brain of a nation, but I'm not going to elaborate on that metaphor now)
  • Feb 17 2011: I do NOT think that anyone is hoping that a government will try to "measure" our happiness. The point the Bhutan government is making is that, as it makes decisions, the criteria for those decisions is how it will affect the overall well-being of all of the population. That isn't invasive in any way - it's a government that weighs the impact of every decision against its affect on every member of their society.
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    Feb 17 2011: Bart - do you think outside forces can make you unhappy? And yes i think it would be that a government would want to improve a well-being index ... i think it would try to do so by creating more fertile soil not by trying to directly make people happier (that would be sinister would it not!?)
  • Feb 17 2011: My assumption (and please let me know if I'm wrong--it's how I learn new stuff) is that a government would want to measure something in order to control or "improve" it. I think it is impossible for any outside force to "make us happy," so an attempt to do so would ultimately be futile and thus, wasteful of limited government resources.

    I would look to our governments to create an environment in which we can pursue our individual experiences of happiness and contentedness (without hurting others), but nothing more beyond that.
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      Feb 17 2011: Bart - do you think outside forces can make you unhappy? And yes i think it would be that a government would want to improve a happiness/well-being index ... i think it would try to do so by not engaging with actions that undermine people's well-being and by creating more fertile soil for people's happiness/well-being to emerge out of - not by trying to directly make people happier ...
      • Feb 17 2011: Great question--in my personal experience, outside forces impact my happiness/unhappiness only in a transitory, temporary way. I've been happy when seriously ill and sad in the middle of some great parties.

        I suppose that at the crux of this is the big question of "how?" From a historical perspective here in the States, our government has mucked things up with astonishing reliability when trying to help things along. And if one is to agree with Cato's (the institute, not the philosopher) assessment of happiness data, freer (less government regulation) economies tend to correlate with higher happiness. Could Cameron use this proposed new metric as an argument for more conservative economic policy?

        Another question (and this gets quite heady) is this: is happiness the state of being that one should strive for? I often wrestle with that question myself. While I enjoy happiness, I find myself at my most productive when driven by a profound sense of incompleteness. Not inadequacy, but of potential unfulfilled. While not "happy" at those times, I'm certainly my most creative, engaged, and motivated.

        Good topic!
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          Feb 24 2011: If you are free to pollute the stream I live next to - upriver....I am not happy and can't really be happy about the poison which kills the plants and animals where I am..but without the state I am free to "go jump in a lake."

          (As for personal happiness I share your take which sounds like the book Flow written by a nice Czech man whose name I am not going to attempt to spell right now)
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    Feb 17 2011: At the begining of the current economic crisis there was a meeting of world leaders (The London Summit 2009) which was held under the rubric of "Growth, jobs and stability". At the time I thought - shouldn't the focus be "Sustainability, Quality of Life, Justice"?

    As long as our goal remains on maximizing GDP we're going to destroy the planet, remain in endless wars fighting over dwindling resources and work ourselves to death. Humans are capable of more.

    So yes, I think there is a need to focus on citizen well-being. And although it will be flawed (and in need of constant refinement) a way to measure it would be useful.
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    Feb 17 2011: There are multiple issues being discussed in this thread.
    1) is happiness the ultimate personal/collective objective (my answer is yes)
    2) Should governments intervene to ensure that the ultimate collective/personal objective (be it money or happiness) is maximized- if not directly aim for making people wealthy/happy, to at least ensure the conditions for economic stability/ flourishing; emotional stability/ flourishing. ?
    Again my answer is yes, government are there to govern the relationship between individuals/ collectives ; by narrowly focusing on 'ensure that contracts are enforced' we are falling in the domain of reciprocity when talking about human relationships- a market focussed viewpoint that is based on personal self -interest and reciprocity , ensuring that contracts are honored will lead to good outcomes. However Steven pinker has been pointing out that human relationships fall at least in 3 domains - dominance, mutuality/ friendship and reciprocity. While money , centered around reciprocal relationships , is suited for 'market taking care of itself' mentality; what works in one domain dos not necessarily work in other domain. If we aim for maximizing happiness, we move into domains of mutuality/friendships where contacts between people are shown to have larger effect on happiness than contracts and we need new ways of thinking about Governments role- ensure that relationships are healthy/ intimate?
    And what role government plays and what decision it makes will vitally depend on whether happiness is end goal or economic prosperity. Suppose many call centers are being set in India and are leading to economic prosperity, but at the same time due to night shift work/ some other reason are putting people at much stress and unhappiness perhaps leading to fragmentations of relationships as measured by increasing divorce rates etc in that population - in that case govt incentives to that industry maybe inline with economic imperative but not happiness goal.
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    Feb 17 2011: Government is our cooperative business, not a California hug-fest. As well-intentioned as David Cameron may be, he is not, nor has any politician before him, connected to the millions of British subjects. Centralised governance is always dangerous and there has never been a single flicker of escape from that system since the strongest ape became dominant.
    How to operate a widely-connected system of governing? Simple really. Everyone expresses their answer to a posed question. Exactly. I hear you all yelling “referenda”. It’s the connecting that might be difficult. I hereby claim as my intellectual property www.referenda. When 60 million Brits are signed up, David C. can pose his first question.
    Mine would be “Should we ban exporting weapons?”
    Straight to the point yet impossible to ask in any chamber of government. Why? Because, and herein lies the problem with the whole “happiness” nonsense, no one in government speaks on behalf of the nation, each and every one is beholden to someone exerting influence, even if, on the lowest level, it is his or her spouse. Realistically, it is on a level of lobbying, money and blackmail. The UK is the world’s 2nd largest exporter of weapons. How in the world can that be in the interests of the British people. It is not, thus proving that our interests do not count. The “Are you happy?” campaign is a smoke screen.
    Cameron, if you want to connect, ask us what we want or better yet, what we don’t want, tabulate the responses and make it happen. Then most of us will be happier and we can move on to the next problem irking us. See how it works, David? Think of it as “Why are you miserable?” campaign.
    brent
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      Feb 23 2011: Very important point.
      Money politics, however, is something that can only gradually wane, not something that can be changed overnight. The other end of the spectrum would be "happiness politics". (which you seem to view rather cynically)
      There is no 1 solution for making the shift toward more happiness-oriented politics, not even embracing referenda as primary guidance tool in decision making. Referenda are of limited use, because hardly anybody is informed enough on most subjects to help guide collective policy. Having specialized representatives doing that for you is a good idea.
      The corruption corporate lobbying introduces in terms of politicians representing "the people", is something that will diminish as constituencies get organized in their own lobby groups on subjects that matter to them.
      In this respect the internet is a blessing. People are making themselves heard like never before. (Avaaz, Amnesty, var. petitions)
      A good example is the grassroots resistance against factory farming in the Netherlands at the moment. Animal rights organizations, backed by scientists, use their funds to INFORM THE LARGER PUBLIC, including those who presently still care most about cheap meat, about what factory farming actually entails these days.
      Right now, Dutch parlement has established a moratorium on newly built CAFO's until the impacts on human health, animal welfare, the environment have been properly assessed.

      People have to be properly informed first. Only then is it possible to politically leverage the expertise and drive that is present in specialized NGO's. These groups need large numbers of people backing them to be effective players.
      This is only going to get better, since it is so much easier to connect to people.
      And: this is also is changing the way corporations operate. They are more and more inclined to use NGO-knowledge in their decision-making.

      Information is the key. Once informed, focus momentum through NGO's to influence policy.
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      Feb 24 2011: You're miserable because you're English.

      *I kid
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    Feb 17 2011: I think there's a big problem with the word "happiness" - We may have good statistical evidence to measure "well-being" where "happiness" is a very debatable term. It reminds me of the start of the discussions of "global warming" which was a frame for the discussion where "climate chaos" would have been more accurate and less confusing to people.

    Happiness is a mood that comes and goes depending on what one is doing. It's not possible to lock it in. It is a by product of an activity which you are deeply engaged it.

    Contentment may not be such a good thing...where else does the impulse to improve the world come form but discontent.

    Well-being however allows one to engage productively in the world....and states have an interest in developing the wide basis for well being for the populace.
    • Feb 17 2011: The thought of the state promulgating rules based on its determination of what promotes well being is just as frightening to me as rules promulgated to promote happiness. I'd prefer that the state limit its role in the personal lives of its citizens to the greatest degree reasonably possible. But, everyone's entitled to their own opinion, unless of course that opinion is destructive to the well being of the populace ;-)
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        Feb 24 2011: Think of it as a deepening respect for metrics and a focus on the information they give you about well being. I have to perform on the job and so does the state.
        -infant mortality
        -number of men over 80 without dimentia
        -number of volunteer projects
        -number of people who play music as a hobby (whatever...)

        ( I am sleepy and admittedly this is a list of the top of my head)

        The only role for the state here is transparently measuring success and failure year after year on metrics that citizens AGREE on...

        Many nations are moving in this direction as a matter of transparency not as a matter of determining choices for citizens but as a representation of the veracity of their policy and ideological claims. That I can't imagine any rational person objecting to...
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    Feb 16 2011: "Happiness" for me, is the integration of that amazing miraculous creative intuitive courageous sperm cell reaching out to INTEGRATE with mom... that individual unique miraculous creative genius egg cell...and co-creating 100 trillion amazing unique miraculous creative genius cells ALL playing together in perfected harmony. BEING the benevolent dictator of my own unique government of 100 trillion citizens...i believe it is totally my responsibility to PRACTICE the art of listening to each and every cell and acting, breathing, Ki Maah-ing appropriately in order to maintain the bliss of happiness. Within as without. When the harmonics synchronize, will there be any need for government? Or will we all just be dancing blissfully with THE CREATOR(S)? Seems the evolution of happiness is unfolding within all phases of experience.
  • Feb 16 2011: I find it difficult to begin without an expletive. Its hard for me to imagine anything much more frightening than the government attempting to measure happiness. One can only assume that the purpose of measuring it would be so that the government could then get busy helping everyone be happier. To borrow a quote, "Forbid it almighty God". That's the last thing I need.
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    Feb 16 2011: Great to get home from work and see so many comments! I think those TEDsters talking about Governments not being able to directly make us happy are right. However governments are one of the major influencers of the conditions for happiness (others include businesses, institutions and culture). By happiness I actually mean our broader well-being - how we feel and also crucially how we are doing. Today we launched a new report laying out how we think well-being and progress can be measured - the report is part of our contribution to the current debate in the UK. The report is freely available here for those interested:
    http://www.neweconomics.org/publications/measuring-our-progress
    Later today I was in a meeting in the UK Houses of Parliment - an all party committee on measuring well-being. A prominent member of the UK government talked very openly about how politics all over the world had become very dry and was afraid of people's emotional lives. He was almost lamenting about how nearly all of us read novels, are moved by aesthetics and have strong emotional relationships - but somehow this is not valid for politics. Why? How have we let the political realm become so seperate from people's actual lived experience?